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Technical Support
Frequently Asked Questions for :ProQuest Local Administrator
This page lists Frequently Asked Questions. To view the answer details, click the question.
Branding
How do I Customize my Library Branding?
Interface
How can I turn off the option to select languages for the search interface?
Linking
Can I enter holdings information for titles that have full text within ProQuest?
Do I have to enter a URL for each individual journal?
Does ProQuest CrossLinks only work with the SFX service?
How do I administer ProQuest CrossLinks?
How do I get my account set up to use ProQuest CrossLinks?
How much does it cost to use ProQuest CrossLinks?
I cannot get my ProQuest CrossLinks to work. What should I do?
What fields are available to be inserted into a custom link?
What formats can I use when uploading Library Holdings to CrossLinks?
What is ProQuest CrossLinks?
Logging In
How do I Log In directly to the Usage Reports section of LAD?
How do I log in to LAD?
Usage Reports
Can I get a Usage Report for my Consortia?
Can I have the system send Usage Reports to more than one email address?
How are Usage Reports broken out?
How can I create a Desktop Shortcut to my Usage Reports?
How do I read my Usage Report?
How do I request a Usage Report?
How does ProQuest count document deliveries?
How does ProQuest Count Searches?
How far back can I get usage data?
What are the COUNTER Usage Reports? Is ProQuest COUNTER-compliant?
What Criteria can be used to define my Usage Report?
What determines if usage reports are compressed?
What is in the COUNTER Database Report 1? What is in the Total Searches and Sessions by Month and Database: DR1 Report?
What is in the COUNTER Journal Report 1? What is in the Number of Successful Full-Text Article Requests by Month and Journal:JR1 Report?
What is in the COUNTER Journal Report 2? What is in the Turnaways by Month and Journal:JR2 Report?
What is in the COUNTER Journal Report 3? What is in the Number of Successful Item Requests and Turnaways by Month, Journal and Page Type Optional:JR3 Report?
What is in the COUNTER Journal Report 3? What is in the Number of Successful Item Requests and Turnaways By Month, Journal, and Page-Type: JR3 Report?
What is in the Database Activity - Annual Report?
What is in the Database Activity - Detail Report?
What is in the Database Activity - Summary Report?
What is in the Document Usage by Database/Journal Report?
What is in the Document Usage by Delivery Method Report?
What is in the Document Usage by Organization Report?
What is in the Searches by Search Mode Report?
What is in the Searches by Time Report?
When creating a scheduled report for annual usage, why can't I get the pull down for beginning from to go back to older dates (i.e. 2003)
Why can't I schedule usage reports to be delivered on certain dates? The system only lets me choose the 5th through the 25th.
z39.50
How should I connect if I use a Lynx or text-based browser?
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