The ProQuest K-12 Portal (My Products Page), is a central access page for all of your K-12 products that you subscribe to. These products include eLibrary, Sirs, ProQuest, and CultureGrams.
This page contains detailed technical setup information for Library Administration and IT Staff.
Note to Students or Patrons: Please review the current top support issues listed below. If your question is not addressed, please go directly to the FAQ
Current Top Support Issues
Set Up Information
Frequently Asked Questions
Please click here to access the ProQuest K-12 Technology Platform frequently asked questions.
Browser and Workstation Security Requirements
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Supported Browsers:
- Check your system. To ensure you will be able to successfully access any of our products, please click on our Browser Health Check.
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Firewall information, please click here. (How to set up to allow access to ProQuest databases..)
- Special note for satellite ISP users, please click here.
Access and Authentication
Account ID and Password access are all available through the portal URL which is http://www.proquestk12.com.
A system to check a barcode is also available, check with Technical Support for details.
Administering your Account / Making Changes
There is no system for Library staff to make changes to the Portal. Contact Customer Service for changes.
Usage
As this is an access portal, usage reports are not supported. Check the individual Technology Platforms to get usage reports.
Resources for Training
There is web based training avainable for staff. Click here for information.
Linking
As this is an access portal, linking through is not supported. Check the individual Technology Platforms to see if they support linking.
Meta-Searching
- XML Gateway is not available.
- This Portal does not support Z39.50 Access. Check the individual Technology Platforms to see if they support either of these options.
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